PRIVACY POLICY

Vision Quest Marketing Group, LLC (operating as VQ Digital)
Last Updated: April 30, 2026

Vision Quest Marketing Group, LLC, operating as VQ Digital ("VQ Digital," "we," "us," or "our"), is a digital marketing and technology services company based in Philadelphia, Pennsylvania. This Privacy Policy describes how we collect, use, and protect information in connection with our services, including our automated lead notification and client communication systems.

1. Information We Collect

We collect information in the following ways:

Contact form submissions: When a prospective customer submits an inquiry through a client website we manage, we collect the information provided in that form, which may include name, email address, phone number, and details about the inquiry.
Client information: We collect business contact information from clients and their team members who use our services, including names, email addresses, and phone numbers for the purpose of delivering service notifications.
Usage information: We may collect basic technical information such as browser type and IP address when our hosted pages are accessed.

2. How We Use Information

We use collected information solely for the purpose of delivering our contracted services, which include:

Routing prospective customer inquiries to the appropriate client business team members
Sending automated SMS and email notifications to designated client team members when a new lead inquiry is received
Logging lead data in client-specific tracking systems such as Google Sheets
Sending automated email acknowledgments to prospective customers who submit inquiry forms

3. SMS Messaging

VQ Digital operates automated SMS notification systems on behalf of its clients. These systems send one-time lead alert notifications to internal business team members who have explicitly consented to receive such messages as part of their client service agreement with VQ Digital.

SMS notifications are sent only to designated team members who have provided written consent
No marketing SMS messages are sent to end consumers or members of the public
Message and data rates may apply
Recipients may opt out at any time by replying STOP to any message
Recipients may request help by replying HELP to any message

4. How We Share Information

We do not sell, rent, or trade personal information to third parties. Information collected through our systems is shared only as follows:

With the client business on whose behalf the form or system was built
With third-party service providers necessary to operate our systems, including Twilio (SMS delivery), Google (Sheets and email), and our hosting provider — all of whom are bound by their own privacy policies
As required by law or legal process

5. Data Retention

We retain collected information only as long as necessary to deliver our services. Client data is deleted upon termination of the service agreement unless retention is required by law.

6. Data Security

We take reasonable technical and organizational measures to protect the information we handle. Sensitive credentials such as API keys are stored server-side and never exposed publicly. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Individuals whose information is handled by our systems may request access to, correction of, or deletion of their personal information by contacting us at the address below. We will respond to all requests within 30 days.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at this URL. Continued use of our services after any update constitutes acceptance of the revised policy.

10. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Vision Quest Marketing Group, LLC (VQ Digital)
45 E. City Ave #1678
Bala Cynwyd, PA 19004
Email: Contact@VQDigital.agency
Website: vqdigital.agency